{"id":1396,"date":"2024-03-18T15:06:07","date_gmt":"2024-03-18T14:06:07","guid":{"rendered":"https:\/\/lunexhome.com\/?page_id=1396"},"modified":"2025-01-02T23:55:57","modified_gmt":"2025-01-02T22:55:57","slug":"garanti-och-returpolicy","status":"publish","type":"page","link":"https:\/\/lunexhome.com\/?page_id=1396&lang=sv","title":{"rendered":"Garanti- och returpolicy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1396\" class=\"elementor elementor-1396\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-465aa22 e-flex e-con-boxed e-con e-parent\" data-id=\"465aa22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbf116b elementor-widget elementor-widget-spacer\" data-id=\"dbf116b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8671664 e-flex e-con-boxed e-con e-parent\" data-id=\"8671664\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b788509 elementor-widget elementor-widget-heading\" data-id=\"b788509\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Garanti- och returpolicy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c849b8c e-flex e-con-boxed e-con e-parent\" data-id=\"7c849b8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-595f1cdb elementor-widget elementor-widget-text-editor\" data-id=\"595f1cdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><strong>14 dagars returr\u00e4ttspolicy<\/strong><\/h5><p>Om du inte \u00e4r n\u00f6jd med ditt k\u00f6p p\u00e5 <a href=\"https:\/\/lunexhome.com\">www.lunexhome.com<\/a>\u00a0av n\u00e5gon anledning, har du 14 dagar fr\u00e5n mottagandet av varorna f\u00f6r att beg\u00e4ra en retur.<\/p><p>F\u00f6r returer som inte beror p\u00e5 kvalitetsproblem, kommer vi att dra av fraktkostnaderna f\u00f6r leveransen fr\u00e5n v\u00e5rt lager till din leveransadress, i enlighet med konsumentlagstiftningen. F\u00f6r best\u00e4llningar av skrymmande artiklar och m\u00f6bler \u00e4r returfraktkostnaden kundens ansvar. F\u00f6r detta, v\u00e4nligen kontakta v\u00e5r kundtj\u00e4nst via e-post p\u00e5 <a rel=\"noopener\">customerservice@lunexhome.com<\/a> f\u00f6r att deklarera din retur. Du kommer att f\u00e5 ett svar s\u00e5 snart som m\u00f6jligt.<\/p><p><strong>F\u00f6r att f\u00e5 en \u00e5terbetalning m\u00e5ste alla f\u00f6ljande villkor uppfyllas:<\/strong><\/p><ul><li>De returnerade artiklarna m\u00e5ste vara i oanv\u00e4nt skick med originalf\u00f6rpackningen.<\/li><li>Alla tillbeh\u00f6r och originalf\u00f6rpackning som f\u00f6ljde med ditt k\u00f6p m\u00e5ste inkluderas i returen.<\/li><li>Alla retur- och \u00e5terbetalningsf\u00f6rfr\u00e5gningar m\u00e5ste verifieras av LUNEX HOME:s officiella webbplats. Om returorsaken bed\u00f6ms vara ogiltig kommer beg\u00e4ran att avsl\u00e5s och paketet kommer att skickas tillbaka till kunden.<\/li><li>Alla \u00e5terbetalningar till kunder kommer att g\u00f6ras med samma betalningsmetod som anv\u00e4ndes av kunden vid k\u00f6pet och kommer att genomf\u00f6ras inom maximalt 14 arbetsdagar efter mottagandet av paketet. N\u00e4r \u00e5terbetalningen \u00e4r genomf\u00f6rd kommer du att f\u00e5 en bekr\u00e4ftelse via e-post. Obs: Ursprungliga fraktkostnader och fraktgaranti \u00e5terbetalas inte.<\/li><\/ul><p>Dessa villkor g\u00e4ller endast f\u00f6r personer som har k\u00f6pt p\u00e5 <a href=\"http:\/\/www.lunexhome.com\" target=\"_new\" rel=\"noopener\">www.lunexhome.com<\/a>.<\/p><h5><strong>Vad ska jag g\u00f6ra om mitt paket kommer skadat?<\/strong><\/h5><p>N\u00e4r jag tar emot mitt paket, om jag anser att f\u00f6rpackningen visar tecken p\u00e5 skador, har jag m\u00f6jlighet att:<\/p><ul><li>Antingen v\u00e4gra paketet, som d\u00e5 skickas tillbaka direkt till avs\u00e4ndaren;<\/li><li>Eller kontakta oss via e-post p\u00e5 <a rel=\"noopener\">customerservice@lunexhome.com<\/a> f\u00f6r att f\u00f6rklara situationen och tillhandah\u00e5lla bevis p\u00e5 f\u00f6rpackningsskador. Vi kommer att svara inom 2 arbetsdagar och assistera dig genom hela processen f\u00f6r att l\u00f6sa eventuella problem.<\/li><\/ul><h5><strong>Min artikel har ett defekt<\/strong><\/h5><p>LUNEX HOME l\u00e4gger stor vikt vid kvaliteten p\u00e5 sina produkter. Om det \u00e4nd\u00e5, trots alla kvalitetskontroller, finns ett fel, inbjuder vi dig att rapportera problemet f\u00f6r att f\u00e5 en ny artikel eller en \u00e5terbetalning. V\u00e4nligen f\u00f6lj denna procedur:<\/p><ul><li>Skicka ett e-postmeddelande till <a rel=\"noopener\">customerservice@lunexhome.com<\/a> med:<ul><li>Best\u00e4llningsnummer (i \u00e4mnesraden);<\/li><li>Fotografi av produkten med synligt fel;<\/li><li>Fotografi av etiketten p\u00e5 f\u00f6rpackningen.<\/li><\/ul><\/li><\/ul><p>V\u00e5r kundtj\u00e4nst kommer att svara dig inom 2 till 5 arbetsdagar.<\/p><p>Om den defekta artikeln har returnerats, v\u00e4nligen f\u00f6lj returproceduren och ange returorsaken. Om ett defekt fr\u00e5n v\u00e5r sida bekr\u00e4ftas, kommer retur- och omfraktkostnader att \u00e5terbetalas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Garanti- och returpolicy 14 dagars returr\u00e4ttspolicy Om du inte \u00e4r n\u00f6jd med ditt k\u00f6p p\u00e5 www.lunexhome.com\u00a0av n\u00e5gon anledning, har du 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