Delivery Time

Standard Delivery: Delivery will be made on business days (Monday to Friday). Orders are typically shipped within 2-5 business days (Monday to Friday) depending on payment confirmation, the chosen delivery address, and the availability of your items in the warehouse.

Delivery will take 7-10 business days (delivery times may vary during Black Friday and Cyber Monday).

Shipping Fees

We offer free shipping service.

Additional fees may apply for other countries. You will also see the applicable shipping fees when paying for the order during online checkout, in the order confirmation.

Order Tracking

For carrier deliveries, you can track the status of your order at any time through the online order status. You will receive a tracking number for your order. Visit the official website to check the shipping status of your order.

The product(s) will be delivered to the delivery address you provided in your order. A signature may be required to receive your item. If you are absent at the time of delivery, the carrier will inform you by email, SMS, or leave a delivery notice to let you know where you can pick up your package.

If you have not received the product(s) within the estimated delivery time specified in the shipping confirmation, you must contact us via our website or by email at customerservice@lunexhome.com. We will conduct a thorough investigation to determine the next steps. We will do our best to contact the logistics company to help resolve the issue.

Explanation:

This site (https://lunexhome.com/) is operated by the company LUNEX (SIRET: 97846230700015) under license from the LUNEX HOME brand. LUNEX is responsible for providing all services and products on this site, holds all rights to the site, and assumes all responsibilities related to its operation.